WARRANTY AND POST-WARRANTY SERVICE

Warranty service

All machines produced by Carmichael Engineering Group have standard 12 month warranty period.

Understanding the importance of troubleproof work of the labelling machines, we always maintain the special warehouse of spare parts, which gives us the opportunity immediately solve the issues of warranty and equipment repair. In order to deal with post-warranty services or none-standard situations, we guarantee to manufacture and ship the required spare parts in 24-36 hours.

The warranty doesn’t include the parts of the machine which normally wears out during the regular work of the machine (8 hours per day). Warranty and post-warranty services outside the area of Poland is the matter of additional agreement with client.